SFTP access complements the Influxis Account Portal for creating, managing and uploading/downloading your videos & folders.
Please make sure to connect with SFTP through port 22. Additionally, to allow for proper functionality of the web downloader/uploader, ports 2809 and 2810 must be open.
To use SFTP, you will still need to use a FTP client. Here are several FTP clients depending on which platform you’re on:
Mac Users:
For the Mac platform, you may try one these listed FTP clients:
Pure Mac: http://www.pure-mac.com/ftp.html
Filezilla: http://filezilla-project.org/download... (free)
CyberDuck: http://cyberduck.ch/ (free)
Transmit: http://www.panic.com/transmit/(only $30; recommended by our developers using MAC) If you are using Safari as your browser and you experience any issues, try using an alternative browser such as Mozilla Firefox.
PC Users:
If you are on a Windows platform, you can try one the below FTP clients:
CuteFTP Professional: http://www.globalscape.com/cuteftppro/ (free 30-day trial)
WS_FTP Professional: http://www.wsftp.com/products/ws_ftp_... (free 30-day trial)
SecureFX: http://www.vandyke.com/products/secur... (free 30-day trial period)
WinSCP: http://winscp.net/eng/download.php (free)
Filezilla: http://filezilla-project.org/download... (free)
If you need any further assistance or have more specific questions, please contactsupport@influxis.com.
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