How does SFTP work?

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SFTP access complements the Influxis Account Portal for creating, managing and uploading/downloading your videos & folders.

Please make sure to connect with SFTP through port 22. Additionally, to allow for proper functionality of the web downloader/uploader, ports 2809 and 2810 must be open. 


To use SFTP, you will still need to use a FTP client. Here are several FTP clients depending on which platform you’re on: 

Mac Users: 
For the Mac platform, you may try one these listed FTP clients: 
Pure Mac: http://www.pure-mac.com/ftp.html 
Filezilla: http://filezilla-project.org/download... (free) 
CyberDuck: http://cyberduck.ch/ (free) 
Transmit: http://www.panic.com/transmit/(only $30; recommended by our developers using MAC) If you are using Safari as your browser and you experience any issues, try using an alternative browser such as Mozilla Firefox. 

PC Users: 
If you are on a Windows platform, you can try one the below FTP clients: 
CuteFTP Professional: http://www.globalscape.com/cuteftppro/ (free 30-day trial) 
WS_FTP Professional: http://www.wsftp.com/products/ws_ftp_... (free 30-day trial) 
SecureFX: http://www.vandyke.com/products/secur... (free 30-day trial period) 
WinSCP: http://winscp.net/eng/download.php (free) 
Filezilla: http://filezilla-project.org/download... (free) 
If you need any further assistance or have more specific questions, please contactsupport@influxis.com.

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