How to cancel your account

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If you are using the old Influxis portal, you may cancel your account at any time by logging in with your username and password, select "Manage Account" in the upper right corner, then select "Cancel Account".  Select your reason for canceling and add any additional comments, then select if you would like your account canceled immediately or at the end of your current billing cycle and click 'Submit' and then 'Confirm'.  You will receive an email confirming your cancelation.

 

If you are using the new Influxis portal, you may cancel your account at any time by logging in with your username and password, click your Username button in the top right corner and select "Plan" from the drop down list.  Then click "Cancel my Account" and your account will be canceled at the end of your current billing period.  You will receive an email confirming your cancelation.

 

If you have any questions or if you are experiencing any trouble, please email support@influxis.com with your account information and reason for cancelation.

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Comments

  • Avatar
    louis mitchell

    I do not see "plan" in drop down screen... Please cancel
    Transaction Type: SALE
    Status: Approved
    Amount: 95.00
    Account Holder: Ebenezer missry bapt cg
    Billing Address: 702 W. Raleigh Blvd , ROCKY MOUTNT, NC 27804
    Phone: 2524522413
    Email: lou0503@gmail.com
    Account: xxxxxxxxxxxx3349
    Transaction ID: 100872440260
    AVS/CVV2: A/_
    Comments: Manual Rebill

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