Simply go to our login page (https://secure1.influxis.com/members3...) and click the ‘Forgot your password?’ link. Then fill in the requested information (username and email address on the account), and a link to reset the password will be sent to the email address on file.
If you do not know the username and the email address on file, then you will need to send an email request to support@influxis.com. In order to retrieve your login information, the email request must include at least two of the following account specifics:
account RTMP ID
account username
primary name on the account
email address on the account
Your request will be handled during normal business hours and a reply will be sent to the email address on file.
Forgot your password
Have more questions? Submit a request
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